Returns & Exchanges
At Methodical Coffee, we want you to love every brew, which is why we offer a 30-day return window for all non-perishable equipment and a satisfaction guarantee on our roasted coffee. If your order isn't meeting your expectations, our team is dedicated to making it right through a refund or exchange.
Initiate Your Request
Contact our customer support team via email with your order number and a brief explanation of why the product didn't meet your needs.
Prepare Your Package
For brewing equipment and merchandise, ensure the item is in its original packaging; for coffee quality issues, no physical return is typically required.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing