Frequently Asked Questions
Everything you need to know about our beans, brewing, and delivery.
How fresh is the coffee when it ships?
We roast our beans in small batches multiple times a week. Your order is typically shipped within 24 to 48 hours of roasting to ensure you receive the freshest possible product.
Do you offer pre-ground coffee?
Yes, we can grind your coffee for you. You can select your preferred grind size—ranging from coarse for French Press to fine for Espresso—on the product page before adding it to your cart.
How should I store my coffee beans?
To maintain peak flavor, store your beans in a cool, dark place in an airtight container. We recommend keeping them in our original resealable bags with the one-way valve to let CO2 escape while keeping oxygen out.
What is your return policy for food items?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there was an error with your order or you are unsatisfied with the quality, please contact us within 14 days and we will make it right.
Do you offer coffee subscriptions?
Absolutely. You can subscribe to your favorite blend or a rotating single-origin selection and save 15% on every order. You have full control to pause, skip, or cancel your subscription at any time.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our roastery.